Effective Ways To Fix Video DownloadHelper Not Working Problem

Last updated on April 28, 2020 by Mary

Have you ever experienced downloading a video but never happy with the result? Nowadays, a lot of tools are out of the market to help you download a video; one of those is what we call the Video DownloadHelper. This tool is a Firefox Web browser extension for downloading online videos. Its ability to detect, rip, and download online videos and audios are just some of its main features. This tool works well with Windows. But, what if Video Downloadhelper is not working? Are there any ways to solve such a problem? Reading below are guidelines to fix Video DownloadHelper not working issue.

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Video DownloadHelper Not Working in Firefox

This problem is by far the most common issue that you may encounter along the way. When Video DownloadHelper cannot detect the video source that you are trying to download, there are few things you can do. You can also experience this problem if your Firefox browser is outdated or have a lot of cookies, cache, and search history. Since Video DownloadHelper is a web-based video download, you will need to clean your browser in order for you to download videos smoothly. On the other hand, we have searched and listed the steps the best troubleshooting solution if you encounter Video DownloadHelper on your Mozilla Firefox browser.

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User guide

  • First, make sure that your Firefox browser is up to date. Though there are times that older version of Video DownloadHelper works perfectly on Firefox. Sometimes, its the new version download that cause this trouble.
  • You can try to disable the automatic on your Firefox browser. Go to settings by clicking the “Menu” button beside the URL bar. Then, select “Add-ons” and go to “Extension.” From there, click the “Gear” icon at the upper right part of the extension page, and uncheck the “Update add-ons automatically.”
  • If the solution above doesn’t help you, you can try to clear your browser’s cache, cookies, and search history. To do that, go to Firefox, click on the “Menu” button, and select “Options.” Then, go to “Privacy & Security.”
  • Then, scroll down on the Options page, click the “Clear Data” button under “Cookies and Site Data,” and press the “Clear History” under “History.” It will clean your Firefox browser.
  • Once done, try to restart your PC, this can also help you fix the Video DownloadHelper problem.
  • If nothing of these steps fixed the proble of Video DownloadHelper on Firefox, you must find a good alternative for Video DownloadHelper.
Video DownloadHelper Not Working in Chrome

Since Video DownloadHelper is initially made for the Firefox browser, you can now use the tool on your Chrome browser. The developer of Video DownloadHelper has released a Chrome version for this tool in 2015. However, it took a year to update the tool. That is why there are so many limits on downloading videos on Chrome. One of the problems is you cannot save YouTube videos on Google Chrome using Video DownloadHelper. If you still want to use Video DownloadHelper on your Chrome browser and download videos, then find another video sharing site that allows you to save videos using a Chrome browser. Also, you can use other software to download videos without any limits. That being said, we recommend you to use the AceThinker Video Keeper, which has been reviewed below.

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AceThinker Video Keeper – Best Tool to Download Video

AceThinker Video Keeper is a one-of-a-kind tool that makes video downloading easy and convenient. At a low cost, you can have the supreme video quality you ever wanted. This all-in-one video downloader and converter work 3x faster than any other downloader out in the market. Generally speaking, AceThinker Video Keeper is a must-have downloader tool. It is one of AceThinker’s best-selling products. Believe it or not, you will be hooked on with this tool the very first time you try it. The AceThinker Video Keeper is the tool you are looking for to help you fix the Video Downloadhelper not working chrome problem.

1. Download Video using Default Function

Step1 Download and install

Visit the official website of AceThinker. Download and install the program by following the setup wizard. Then click on the “Try it Free” button to launch the tool


Step2 Download videos

At this point, open the web browser, for example, YouTube. Then browse and select what you want to download. Copy the URL of the video, then go back to Video Keeper. Then click the “Paste URL” button, wait for a few seconds, and you will see your video downloading done.


Step3 Play the Video

Finally, check the video under the “Completed” section. Using the computer mouse, right-click on the downloaded video, choose play, and enjoy.


2. Download Video using Detect Function

Another way of downloading video on AceThinker Video Keeper is by using the “Detect” function. If using the “Default” function is easy, then the “Detect” function is more comfortable. It’s brilliant that AceThinker Video Keeper “Detect” function has its web browser that makes video downloading trouble-free. The following are the steps on how to download a video using the “Detect” function.

Step1 Click on Enable Detector

It’s essential to click on the “Enable Detector” first before downloading. It’s located on the lower-left corner of the main interface.


Step2 Download videos

Since AceThinker Video Keeper has its web browser, you can choose the browser where you want to get your video. Then, select the video that you want to download. And because we already clicked on the “Enable Detector,” the video will be automatically added to the download queue.


Step3 Play the Video

Lastly, wait for a few seconds, and go to the “Completed” section. Hover your PC mouse to your downloaded video, right click and play your video.


3. Download Video using Record Function

Another nice feature of the Video Keeper is its “Screen Record” function. It lets us record a video while watching it. Below is its easy steps using the “Screen Record” function.

Step1 Click the Record Tab

From the main interface of AceThinker Video Keeper, click on the “Record” button. Then, click on the “System sound” to make sure that we will be able to record the sound as well.


Step2 Click the Record Button

After that, click on the “Record Button” to start recording. It will allow you to choose a specific area or cover your whole screen. You can also add some annotations like circles, rectangles, or blur effects, depending on how you like your output. Once done, click on the “Stop” button.


Step3 Play the Video

Finally, once done, your recorded video will appear on the “Screen Recorder “interface, and it’s ready to play the video.



In conclusion, although a lot of problems may occur in downloading video, there are also ways on how to fix them. You might be encountering some issues along the way, but definitely, you will get help from some useful tools mentioned above. In general, this article gives you optional ways on how to solve Video Downloadhelper stopped working problem.

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Category - Download Web Videos

Effective Ways To Fix Video DownloadHelper Not Working Problem

December 8, 2019

Post By Mary to Web Video Downloader

Last updated on April 28, 2020

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