How to Fix AirPlay Not Working Problems

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AirPlay is a feature by Apple that was announced back in the year 2010. It is a wireless feature used to stream video and audio between devices. With Airplay, you can play audio or video from a compatible device such as an iOS device and stream this media to other AirPlay compatible devices sharing a similar network. It can also work on stereo devices and TV. It comprises of two components: a source and receiver. A source is a device with installed and working AirPlay software. The receiver is a device compatible with AirPlay and can play as well as stream media. A source can connect to multiple receivers. With AirPlay, you can mirror your iPhone/iPad device on a larger screen such as an Apple TV, Macbook or Windows PC. However, you may occasionally experience problems while running AirPlay or trying to mirror with AirPlay. And many people are searching for the solutions for AirPlay problems like the AirPlay not showing, AirPlay mirroring not work, etc. You can now follow the detailed guide here to solve the AirPlay not working problem with ease.

Navigation of Contents
iOS Mirror

acethinker mirror logoFirst way to troubleshoot any issues of an iOS device like Airplay, is by casting it to a larger screen. This way, all necessary buttons and options will be clearly seen, for faster navigation and operation. On that note, iOS Mirror is the most suitable application for the job because other than screen-casting, it can also perform various functions. Being a great screen-casting app, iOS Mirror is capable of iOS screen activities together with its audio. This means that people can record videos played on iOS with audio and watch them later on a bigger screen. Also included among the features of the tool, is its screenshot function. Capable of taking clear images from the screen makes this tool a must-have for people with iOS device. The tool also supports uploading recorded videos to some of the most popular video hosting and sharing sites like Youtube, Vimeo and others. This and all mentioned functions are available on iOS Mirror, and to learn how to use this too, follow these steps.

Step1 Get the installer and run it on the PC

Download the installer by clicking one of the buttons below depending on the device operating system to download the installer. Next, run the installer and then follow the instructions that will appear with the setup wizard.

Try it for Free

Free Download

win xp win7810

Secure Download

Free Download

OS X 10.10

Secure Download

Step2 Mirror the iOS device

After the installation, launch the application and from the main interface, click “iOS.” Now, launch the “Control Center” from the iOS device by swiping-up from the bottom part of the screen. From the Control Center, tap the “Screen Mirroring” option and select the name of the PC from the list that will appear. Note that each device must be connected to the same Wi-fi network in order for the screen-cast to work.

connect devices

Step3 Start using the iOS on a larger screen

Once the casting is successful, the iOS screen will appear on the PC monitor. This time, perform the necessary activities like fixing the Airplay issue right from a larger screen. It is also possible to record the process of fixing the Airplay by clicking the “Record” button which can be uploaded later as an instructional video.

cast the ios device

Use Airplay to mirror device on a bigger screen

Airplay have different functions, one of them is screen mirroring. Screen Mirroring allows the device to be connected to a larger screen for various purposes. One tool that allows seamless screen mirroring is AceThinker iPhone Screen Recorder. This compact yet powerful tool gives you the chance to record your iOS activity while being mirrored. Below are the steps on how use iPhone Screen Recorder.

Step1 Download the tool and install it

Acquire the installer, by clicking the download buttons below. Next is to install it on the PC device.

Try It Free

Step2 Launch the tool and connect the iOS device

After installation, run the tool to reach the home screen. Launch “AirPlay or Screen Mirroring” from the Control Center and make sure that the PC and iOS device are connected to the same Wi-Fi network.

enable screen mirroring

Step3 Mirror and record your activities

Once the iOS device is connected successfully, the iOS device screen will appear on the PC monitor. Choose to record the screen activity by clicking the “Record” button. To finish the recording process, click the “Stop” button to save the video. You can watch the video by clicking the “Folder” icon to open the folder, where the file is stored and play it from there.

mirror and record

Troubleshoot Airplay errors on mobile

From time to time, there will sure come a case of the “Airplay” or “Screen Mirroring” option failure. This is evident for older version of iOS devices, and happens occasionally to newer ones. But before calling for a professional to take a look at the device, you can first try to fix the problem by yourself. There are ways on how troubleshoot an iOS device to fix various issues. Follow the steps below to try and fix “Airplay” issues.

wifi connection

User Guide

  • First thing to check is the Wi-Fi connection of the device. Make sure that both device have Wi-Fi connection.
  • Another thing to check, is if the Bluetooth connection is enabled. If yes, maybe there is another device connected to your iOS device, and interferring with Airplay.
  • Make sure to disable the Bluetooth connection from the “Settings” section.
  • Check the iOS version of the device if it is the latest version. If it is outdated, update it immediately.
  • To restart your iOS device, long press and hold the on/off button and slide the slider.

outdated ios version

Fix Airplay connectivity issue on Apple TV

airplay not working

The main problem that Apple TV users have is their Apple TV does not show up under the AirPlay icon. One of the main reasons that can lead to this problem is when you have not used your Apple TV for quite a while. Because your unit will not boot up, your Apple TV home screen will not show up on the TV despite the LED being on. To solve this issue, just unplug the Apple TV from power then reboot after about 30 seconds. The following steps can be followed to fix issues different from the above:
Ensure there are no obstructions. Microwaves, monitors and other broadcasting devices can block the Wi-Fi connection of your Apple TV. Change the position these devices or the Apple TV.

Ensure that the software and firmware on your devices are up to date.

  • For Apple TV, you can go to systems and update software
  • For iOS devices, go to general settings and update software
  • For MacOS PCs, visit the App Store for updates.
  • You can also check and update your Wi-Fi router.

Check the connections and ensure that iOS device and the Apple TV are connected to the same network. For Ethernet, use the same hub to connect both devices. If you are using both Ethernet and Wi-Fi, connect to the router your PC uses for Wi-Fi.

Check AirPlay and Bluetooth settings on your iOS device. Turn off Bluetooth the turn it on again. Make sure that AirPlay is on.

If the above steps are not working; restart everything from your iOS device to your Wi-Fi router. You can also reset your iDevice, Apple TV and Wi-Fi router.

Unblock Airplay from the Firewall

Many users have challenges using AirPlay on their Macbooks. When this happens, first thing that you might want to check is the Firewall settings. There can be cases where the Firewall is blocking the connection between the iOS device and Mac. To check if Firewall is the cause, and to disable it, follow the simple steps below.

open security and privacy

Quick Guide

  • Open the “Security and Privacy” window from the “System Preferences” window.
  • On the “Security and Privacy” window, click “Firewall” and select “Firewall Options” from the list of options available.
  • Uncheck the box for “Block all incoming connections” options.

  • Lastly, remember that for AirPlay to work, the iOS device and the Macbook should be connected to the same network.

uncheck firewall


AirPlay was developed by Apple to enable users to stream audio and videos with synced, compatible devices. AirPlay devices are grouped into two: senders and receivers. The senders are iTunes, and iOS devices that can send audio, videos and photos. Receivers include Apple TV, Macbook and other stereo devices. Users can experience problems with connecting the senders to receivers. Users can refer to the steps discussed above to solve the problems experienced when creating a connection with Apple TV and Macbook. AirPlay also allows iOS users to display the screen on their computer. They can do this by downloading and installing the iPhone Screen Recorder software.

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Category - Record iOS Screen

How to Fix AirPlay Not Working Problems

December 27, 2016

Post By JoKelly to iPhone Screen Recorder

Last updated on September 29, 2019

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