Solutions to Windows Media Player No Sound

Last updated on November 6, 2019 by Roland Goodman

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Solutions to Windows Media Player No Sound

WMP or Windows media player is one of the most commonly used video or music player since it is a built-in app for Windows. However, many are also encountering issues on file or format compatibility that is why some videos or songs won’t play or produce no sound on it. Even though these apps were built with the best intention, there are times we can’t avoid the fact that there will be some flaws that may occur along the way. Just like “No Sound” coming out of the computer. This tutorial was written to help the user gets some quick fix for the Windows Media Player no sound issue. You can also try searching for more solutions on different forum sites just in case you need more information. Meanwhile, below are the possible reasons and fix for this kind of issue.

Possible Reason of WMP No Sound Issue

At times the most common and simple problems we encounter unconsciously are the ones that cause the “No Sound” problem. Better yet take a look at the software itself to prevent adjacent issues in the near future. In addition to that, there are times people are seeking for High-end resolution for their PC and tend to install programs that will help them achieve it. Hence, the downfall of that, these programs installed can be the possible cause for “no sound” issue. So, it is advisable to examine and learn about the program prior to the installation.


Ways On How to Resolve No Sound Issue

1. Check Your Speaker or Headphone Connection

check speaker connection

This is a common mistake that people tend to ignore but causes the main problem of no sound on the media player. Most of the time we plug headphones or speakers that can loosen up the port. Hence, at times get stuck in headphone mode. If you encounter this kind of problem you can try some of the troubleshooting steps below to fix no sound on computer.

  • Plug-in and remove your headphone twice, if it did not work try the next one
  • Check your drivers and update if necessary click here to get the detailed step by step procedure.
  • Disable the audio enhancement
  • If disabling AE didn’t work uninstall the Audio Driver. Then restart your PC before Installing again. See guide here

2. Check the Volume Settings of both Media Player and Computer

It is the most common mistake that people make. At times the equalizer for both Player and system sound is not configured properly or needs a little adjustment. You have to make sure both programs are not on mute. Simply hover your mouse and click the “System Tray” located at the bottom right-hand side of the “toolbar”. Check if they both have the red “X” icon on the “Speaker icon”. If so, please click to unmute the audio. Then adjust according to your preference.


3. Codec and plug-in Issues

At times you will receive an error message that says “Windows media player missing codec”.So some file may play the audio some may not. Being that said, you just need to download and install a codec plug-in to get the work done. After downloading and installing the Codec set the plug-ins to the following instruction.

On the Windows Media Player look for the “Organize” options located at the upper left- hand side of the interface, then hover your mouse to “Options” scroll down and click “Plug-ins”. Next, another window will show up then click “Plug-ins”. From there you can adjust the settings per category. If you are not familiar with the process you can click the hyperlink below that says “Look for plug-ins on the web” then follow the process flow.


4. Equalizer Related Issues

As mentioned a while ago, the sound equalizer must be checked and should be followed by these succeeding steps. Prior to these steps make sure that your Windows media player is launched.

From the main interface, use your mouse to right-click and look for the list of settings as shown in the picture below. Next, look for “Enhancement” > “Graphic Equalizer”. Make sure then the audio is balanced. You can also change the default set-up to ensure that you the sound system is properly configured.


Did you follow all basic troubleshooting and still lost sound on pc? Try to uninstall and install the Windows Media Player. Often times this can solve the problem. Another alternative that you can use is MS Fixit tool.

Update your audio driver

update the audio driver If the above steps did not work, you could also try updating your audio driver. One possible reason why your audio will work because of driver corruption or the wrong driver installed. You can either update manually or automatically by visiting the official website of the sound card manufacturer of your PC. You can also use a third-party app as an alternative.

Update or reinstall Windows Media Player

remove and install the app If you have updated your audio driver and it still does not work, then you must consider upgrading Windows Media Player itself. If problems still occur after updating it, you have to uninstall the app and reinstall it again.


Those are some helpful troubleshooting steps that you can do to fix an audio problem. You may find these steps a little too overwhelming, most specially when you are not tech savvy. However, if you are trying something new and take the risk, you can rely on these steps. However, for people who have a background on computers, steps are straightforward and easy to follow. If you are still experiencing problems after doing all these troubleshooting steps, do further troubleshooting with assistance from a technical support representative of the app developer.

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August 17, 2018

Post By Roland Goodman to Computer Troubleshooting

Last updated on November 6, 2019

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